Because u-Niche is a pure software-as-a-service (SaaS) company, you’ll be able to find information faster and reduce cycle time for data loading, validation, management, training, and reporting.
But that’s not all— you’ll experience a much faster initial deployment and implementation than you would get with an on-premises solution. Take advantage of our software implementation services will save time and money and maximize the value you get from our solution.
We employ a full package of software services to ensure customer success:
Iterative live configuration reviews
See your configuration as it is deployed, and test and review to ensure your needs are being met and to identify any customization or needed changes early in the process.
Hands-on configuration support
For our user-configurable platform, we are a hands-on partner and will provide dedicated configuration specialists to help you every step of the way.
Dedicated implementation manager
You’ll be assigned your own personal implementation manager, who will oversee the entire process and be your single point of contact for any issues that may arise.
Flexible training approaches
We have years of experience with many different types of companies and organizations, and we’ve developed a variety of training options, ranging from highly effective “train-the-trainer” approaches to intensive, onsite, multi-day training events. For more casual or ongoing training, we host regular online webinars, which can cost-effectively accommodate users in a wide range of geographic locations.
Detailed documentation for customer-specific configurations
We always fully document any customer-specific configurations and maintain this documentation in an accessible location, so you don’t have to worry about it.